Writing proposals using OneNote

In most information based businesses there is a need to write proposals when securing opportunities for your organization. Without proposals there is no easy way to get your client and yourself on the same page when it comes to what you are able to do for them for the ultimate […]

Managing Ideas with Stage Gate Processes

In the business space so many organizations struggle with how to take new ideas from their teams and turn them into actionable plans to benefit the organizations and their customers. Vendors are happy to claim to have the next great solution to the process of idea management, but I suggest […]

Improve Productivity using Multiple Notebooks in Springpad

One of the challenges I have found in personal productivity solutions is a propensity to limit the options I have in how I want to structure the organization of my information.  The notebook metaphor so commonly used by productivity tools often follows too closely to their real world counterparts.  For […]

Some Thoughts on Customer Empowerment

We have all heard variants on the quote, “if you give a man a fish he is hungry again in an hour; if you teach him to catch a fish you do him a good turn.” by Anne Isabella Ritchie and use it in the context of the value of […]

Compliance vs. Commitment

At a conference I attended earlier this year, one of the sessions used the phrase “compliance vs commitment” as it applies to user adoption. This is an excellent way to evaluate your strategies when it comes to getting your user community to “buy in” to the solutions you are implementing. […]